.help-hero{position:relative;padding:104px 0 48px;background-color:#fcfcfd;overflow:hidden;border-bottom:1px solid var(--gray-200);background-image:url(../images/help/help-banner.webp);background-size:cover;background-position:center;background-repeat:no-repeat}.help-hero-inner{position:relative;z-index:1;text-align:center;max-width:640px;margin:0 auto}.help-hero-title{font-size:36px;font-weight:800;color:var(--text-primary);letter-spacing:-.03em;line-height:1.2;margin-bottom:12px}.help-hero-sub{font-size:17px;color:var(--text-tertiary);margin-bottom:28px;line-height:1.55}.help-section{padding:64px 0}.help-section:nth-child(even){background:var(--bg-secondary)}.help-section-header{text-align:center;margin-bottom:48px}.help-section-header .section-desc{margin-left:auto;margin-right:auto}.faq-list{max-width:800px;margin:0 auto;display:flex;flex-direction:column;gap:12px}.faq-item{background:var(--bg-primary);border:1px solid rgba(0,0,0,.06);border-radius:var(--radius-lg);overflow:hidden;box-shadow:0 2px 12px rgba(15,23,42,.04),inset 0 1px 0 rgba(255,255,255,.9);transition:border-color .25s var(--ease-out),box-shadow .25s var(--ease-out)}.faq-item:hover{border-color:rgba(0,0,0,.08);box-shadow:0 6px 20px rgba(15,23,42,.06),inset 0 1px 0 rgba(255,255,255,.95)}.faq-item.is-open{border-color:rgba(37,99,235,.32);box-shadow:0 10px 32px rgba(37,99,235,.1),inset 0 1px 0#fff}.faq-trigger{width:100%;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;text-align:left;font-size:16px;font-weight:600;color:var(--text-primary);cursor:pointer;transition:background .2s}.faq-trigger:hover{background:var(--primary-bg-subtle)}.faq-q{flex:1;line-height:1.45}.faq-chevron{flex-shrink:0;width:22px;height:22px;color:#9ca3af;transition:transform .35s var(--ease-out)}.faq-item.is-open .faq-chevron{transform:rotate(180deg)}.faq-panel{display:grid;grid-template-rows:0fr;transition:grid-template-rows .4s var(--ease-out)}.faq-item.is-open .faq-panel{grid-template-rows:1fr}.faq-panel-inner{overflow:hidden;min-height:0}.faq-answer{padding:0 20px 18px;font-size:15px;line-height:1.7;color:var(--text-secondary);border-top:1px solid transparent}.faq-item.is-open .faq-answer{border-top-color:var(--gray-100);padding-top:14px}.safety-notice-section{background-image:url(../images/help/help-banner2.webp);background-size:cover;background-position:bottom;background-repeat:no-repeat}.safety-accordion{max-width:800px;margin:0 auto;display:flex;flex-direction:column;gap:16px}.safety-accordion-item{background:#fff;border:1px solid #f3f4f6;border-radius:16px;overflow:hidden;box-shadow:0 2px 10px rgba(6,38,116,.04);position:relative;transition:box-shadow .3s ease}.safety-accordion-item::before{content:"";position:absolute;left:-1px;top:-1px;bottom:-1px;width:4px;border-radius:16px 0 0 16px;z-index:1}.safety-accordion-item:hover{box-shadow:0 6px 24px rgba(6,38,116,.08)}.safety-accordion-header{display:flex;align-items:center;gap:16px;width:100%;padding:17px 21px;border:0;background:0 0;cursor:pointer;font-family:inherit;text-align:left}.safety-icon{width:48px;height:48px;min-width:48px;border-radius:13px;display:flex;align-items:center;justify-content:center;background-color:#8ab5ff26}.safety-icon img{width:24px;height:24px}[style*="--accent-color: #2563eb"] .safety-icon img{filter:invert(30%) sepia(90%) saturate(1800%) hue-rotate(215deg) brightness(95%)}[style*="--accent-color: #ef4444"] .safety-icon img{filter:invert(35%) sepia(95%) saturate(2000%) hue-rotate(340deg) brightness(95%)}[style*="--accent-color: #f93087"] .safety-icon img{filter:invert(30%) sepia(85%) saturate(2500%) hue-rotate(315deg) brightness(100%)}[style*="--accent-color: #9b58ff"] .safety-icon img{filter:invert(35%) sepia(80%) saturate(2000%) hue-rotate(250deg) brightness(95%)}[style*="--accent-color: #db933c"] .safety-icon img{filter:invert(55%) sepia(70%) saturate(600%) hue-rotate(5deg) brightness(95%)}.safety-text{flex:1}.safety-badge{display:flex;align-items:center;gap:2px;font-size:12px;font-weight:700;color:#ef4444;letter-spacing:.48px;text-transform:uppercase;line-height:1;margin-bottom:4px}.safety-text h3{font-size:16px;font-weight:700;color:var(--text-primary, #111827);margin:0;line-height:1.2}.safety-arrow{color:#9ca3af;transition:transform .3s ease,color .3s ease;flex-shrink:0}.safety-accordion-item.open .safety-arrow{transform:rotate(180deg);color:var(--accent-color)}.safety-accordion-body{display:grid;grid-template-rows:0fr;transition:grid-template-rows .4s var(--ease-out)}
.safety-accordion-item.open .safety-accordion-body{grid-template-rows:1fr}
.safety-accordion-content{overflow:hidden;min-height:0}
.safety-accordion-content p{padding:0 21px 20px 85px;font-size:14px;color:#4b5563;line-height:1.8;margin:0}
@media (max-width:768px){.safety-accordion-content p{padding-left:21px}}
@media (max-width:480px){.safety-accordion-header{padding:14px 16px;gap:12px}.safety-icon{width:40px;height:40px;min-width:40px;border-radius:10px}.safety-icon img{width:20px;height:20px}.safety-text h3{font-size:15px}.safety-accordion-content p{padding:0 16px 16px}}.contact-section{padding:73px 0 89px;background:linear-gradient(180deg,var(--bg-secondary) 0%,var(--primary-bg-subtle) 100%)}.contact-card{max-width:800px;margin:0 auto;background:linear-gradient(170deg,#8ebbfe5e 0,#fff 40%);border-radius:var(--radius-xl);border:1px solid rgba(0,0,0,.06);box-shadow:0 16px 48px rgba(15,23,42,.1),inset 0 1px 0 rgba(255,255,255,.95);text-align:center;display:flex;flex-direction:row;align-items:flex-end}.contact-card h2{font-size:26px;font-weight:800;margin-bottom:8px;color:var(--text-primary)}.contact-card>p{font-size:15px;color:var(--text-tertiary);margin-bottom:32px}.contact-actions{display:flex;gap:14px;justify-content:center;margin-bottom:24px}.contact-btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;padding:14px 24px;border-radius:var(--radius-md);font-size:15px;font-weight:600;transition:transform .2s var(--ease-out),box-shadow .2s}.contact-btn:hover{transform:translateY(-2px)}.contact-btn--tg{background:#3eb5ed;color:#fff;box-shadow:0 8px 22px rgba(34,158,217,.38),inset 0 1px 0 rgba(255,255,255,.22)}.contact-btn--tg:hover{box-shadow:0 12px 28px rgba(34,158,217,.48),inset 0 1px 0 rgba(255,255,255,.28);color:#fff}@media screen and (max-width:600px){.contact-btn--tg{order:2}.contact-btn--service{order:1}}.contact-btn--service,.contact-btn--service:hover{background:#588dff;color:#fff;box-shadow:0 8px 24px rgba(37,99,235,.3),inset 0 1px 0 rgba(255,255,255,.22)}.contact-btn--service:hover{box-shadow:0 12px 32px rgba(37,99,235,.38),inset 0 1px 0 rgba(255,255,255,.28)}.contact-hours{display:inline-flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:var(--primary);background:var(--primary-bg);padding:10px 18px;border-radius:var(--radius-full)}.contact-hours svg{flex-shrink:0;color:var(--primary-light)}.contact-content{display:flex;flex-direction:column;padding:24px;width:100%}.contact-content p{margin-bottom:20px;color:#6b7280}.contact-img{max-width:261px}@media (max-width:768px){.help-hero{padding:96px 0 40px}.help-hero-title{font-size:28px}.help-section{padding:48px 0}.help-section-header{margin-bottom:28px}.contact-content{padding:0}.contact-card{padding:24px 22px 0}.contact-actions,.contact-card{flex-direction:column}.contact-btn{width:100%}}@media (max-width:480px){.faq-trigger,.help-hero-sub{font-size:15px}.faq-trigger{padding:14px 16px}.safety-trigger{padding:14px 16px 14px 18px}.safety-title{font-size:16px}}